when we are running a report using the filters, four different people get different numbers at the same site. We are looking for some training or guidance with the filters.
Hi @Evans, Jason
There are multiple reasons why that could happens, and all of the point to project permissions or issue security scheme. If a user doesn't have access to a project or an issue (via security scheme), the same filter will yield different results to that user and e.g. you.
If you elaborate more on the filter and the projects, we might be able to provide a more solid answer.
we are looking to pull a report on all completed/closed project for 2025 for the Bellevue lab and overland park lab. four different people get four different numbers using the same filters at each site.
we were looking for guidance to make sure we are using the filter correctly.
I agree with @Alex Koxaras -Relational- hereIf you're running the same jql, the only variable is permissions
unless of course your jql has currentuser() function, but I feel like that would be too obvious
Hello @Evans, Jason
Adding to what the others have already said:
What do you mean by "site"? Are you talking about the Jira site, as identified by a base URL like https://yourCompany.atlassian.net? Or are you talking about physical sites where your users are located?
What is your definition of a "project"? Are you referring to the entities in Jira that are containers for issues/work items? Or are you using that term to mean something different?
Can you share the JQL statement for the filter that the users are executing?
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