nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

No access to existing template

anna.karpova

Each time i´m trying to use the existing template for User Story (choosing Template from the list ) I receive following message: You must allow "Issue Templates Agent UI modifications" to access your Atlassian products to create this issue.
So, I allow access. But I still don´t have the Template loaded.

What could be the reason and how to fix it, please?

Accepted answers

Kate Pawlak _Appsvio_

Hi @anna.karpova ,

I'm a vendor of Issue Templates Agent. Please update to the latest version of our app. In case of any problems, create a request on our customer portal. I'll be happy to help!

All comments

Kate Pawlak _Appsvio_

Hi @anna.karpova ,

I'm a vendor of Issue Templates Agent. Please update to the latest version of our app. In case of any problems, create a request on our customer portal. I'll be happy to help!

Marc -Devoteam-

Hi @anna.karpova

Welcome to the community.

Have the global permissions on usage of the app been set correctly?

Example of my permissions

Screenshot 2023-12-07 at 09.55.40.png

Has the license not expired of the app or is there an update availabe for the app?

I discovered the app had been updated, pressed update in the "Manage app" section and this error went away.

anna.karpova

Hello! Thank you very much for quick reply. I don´t have an admin status for our Jira. So I sent your answer to the admin, he promised to check this.

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