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How can I filter for multiple issue types while sending a slack message using jira automation?

Lewis Smith_35doc1

I am currently using this logic to filter for issues within an issue lookup to filter for the bug tickets.

{{#lookupIssues}}
{{#if(equals(issueType.name, "Bug"))}}
Bug Fixes:
• {{key}} - {{summary}}
{{/}}
{{/}}

However I cannot find a way to filter exactly like this but for all tickets that are NOT the "Bug" issue type.

I feel I am missing something obvious, I tried a lot of docs online but found nothing to work.

How would I do this so I can separate them into different lists when sending one message in Slack? Thanks!

Accepted answers

Bill Sheboy

Hi @Lewis Smith -- Welcome to the Atlassian Community!

A couple of ways to do this are to use either the NOT() operation around your current condition, or to use the OR() operation to test the other issue types. (Please note: this version of OR() only accepts 2 parameters, and so chaining is needed, such as OR(A, OR(B,C))

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-conditional-logic/#not

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-conditional-logic/#or

Once you have figured out your filtering, just add the sections to your Slack message:

...bug info
...non-bug info

Kind regards,
Bill

All comments

Bill Sheboy

Hi @Lewis Smith -- Welcome to the Atlassian Community!

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-conditional-logic/#not

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-conditional-logic/#or

Once you have figured out your filtering, just add the sections to your Slack message:

...bug info
...non-bug info

Kind regards,
Bill

Lewis Smith_35doc1

Thank you for your reply!

It seems this was the solution after all, I was just doing it wrong in terms of my formatting. I am now able to filter for both of these how I would like!

I am now wondering if you could help me expand on this so I could further my query.

I really want to make this only return something if the issue count of "Bug" or not "Bug" is > 0 or perhaps if there is 0 of this issue type then return something else.

for example:

{{#lookupIssues}}
{{#if(equals(issueType.name, "Bug"))}}
Bug Fixes:
• {{key}} - {{summary}}
else
There are no bugs this time.
{{/}}
{{/}}

{{#lookupIssues}}
{{#if(equals(issueType.name, "Bug") AND issues.size > 0)}}
Bug Fixes:
• {{key}} - {{summary}}
{{/}}
{{/}}

Could you help me with how I would achieve this? Thank you!

Bill Sheboy

Unfortunately, I do not believe that is possible with a single operation / lookup.

Fortunately, you are using Jira Cloud, and so may use the Create Variable action to help, although there are a few ways to do this. Also, {{lookupIssues.size|0}} will return the count of issues returned by the lookup.

Thus one way to do this is to capture the two filter results in created variables, and just use them:

use the lookup issues action
create a variable
- name: varBugs
- value: {{#lookupIssues}}{{#if(equals(issueType.name, "Bug"))}}{{key}} - {{summary}};{{/}}{{/}}
if/else condition
- test if {{varBugs}} is empty
  - re-create the variable to replace the value
    - name: varBugs
    - value: There are no bugs this time.
create another variable
- name: varNotBugs
- value: {{#lookupIssues}}{{#if(not(equals(issueType.name, "Bug")))}}{{key}} - {{summary}};{{/}}{{/}}
if/else condition
- test if {{varBugs}} is empty
  - re-create the variable to replace the value
    - name: varBugs
    - value: There are no bugs this time.
send your message, just using {{varBugs}} and {{varNotBugs}}, splitting on the semicolon, like this
- {{#varBugs.split(";")}}* {{.}}{{/}}
- {{#varNotBugs.split(";")}}* {{.}}{{/}}

You may need to experiment until you get the formatting you want.

Another way to do this is with 2 calls to lookup issues: call once to get bugs, and save the formatted results in a variable. Later test the size to replace with the "no bugs..." message. And repeat that for the "not bugs" ones.

Lewis Smith_35doc1

Thanks for the reply!

I tried what you said and it's not working due to the following error:
Screenshot 2023-07-24 at 10.15.23.png

Here is the rule I have set up, hopefully this can help.
Screenshot 2023-07-24 at 10.15.54.png Screenshot 2023-07-24 at 10.16.09.png

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