How do I strikethrough "DONE" issues in backlog and filter them out in the Backlog view?
I saw the question here and did all the steps that were in the answers and yet, didn't get the required result
Hi Yafit - Welcome to the Atlassian Community!
You need to add a post function to the transition to Done in your workflow that sets the value of the Resolution field. (Use the Update Issue Field post function).
You can see more information in this previous post:
https://community.atlassian.com/t5/Jira-Software-questions/How-can-I-Strikethrough-a-task-after-I-marked-it-quot-Done-quot/qaq-p/1346813
Thanks.
I've already done that - followed each and every step of your detailed answer.Marked the resolution to done and the others as none - cleared.
Still, no change
So if you look at one of the Done issues - does the Resolution field have a value in it?
Now I see that the resolution field value is 'Unresolved' - why is that? what should I do in order to have it 'resolved' when updating the status to DONE?
The reason the Resolution field is empty is because you were not setting the value of the field when it was marked Done.
If you followed the step by step instructions in the other post above then that problem is solved for the future. But it will not automatically update the existing issues that are already Done.
To do that you will need to create a looping transition on the Done status (a transition from Done to Done.
Then follow the same steps in the other post to add a post function to set the Resolution field.
Then you can do a Bulk change for all of the issues where the Resolution is empty and the status is Done to transition the issues using the new looping transition.
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