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How to Edit a Locked Field

Penguin_c74wda

I see many field descriptions like this in our project where there seems to be html tags around the text. It looks really nasty:

In the custom fields, this has been easy to resolve, but I have been unable to work out how to do it in the locked fields.

I am a site admin.

Any help would be appreciated.

Accepted answers

Sid_kvhzt3

Hi @Penguin,

the above answer by @Matt Doar is for the server. If you are using Jira Cloud version this cannot be applied

All comments

Matt Doar_tzgiej

https://confluence.atlassian.com/jirakb/how-to-unlock-a-locked-jira-software-field-779158866.html

I've also done it with a ScriptRunner script before

Careful not to change the name or custom field context or you may break a plugin. Test in staging first.

Sid_kvhzt3

Hi @Penguin,

the above answer by @Matt Doar is for the server. If you are using Jira Cloud version this cannot be applied

Matt Doar_tzgiej

Very true.

Matt Doar_tzgiej

https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Unlock-a-field-with-Script-Runner/qaq-p/445687 has the scripts to lock and unlock a field

Jennifer Choban

So is there no way to unlock a locked custom field in cloud?

M_ Asad Hashmi

no @Jennifer Choban

Guy Renko

Wondering if any solution has popped up in the last year or two.

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