Jira Project error

Question

Hi Team,

In my Jira for Projects The screens are not popping up when i Create or Edit the issues i dont know Why??

I have Update my script runner plugin after that is not populating is that the cause??

I reindexed the Jira But still its the same thing

this is loading screen showing but its not showing any screens

can you help me please how to resolve it

Thanks,

Kumar

Kumar_ow8zf3 · Answer

HI @Alexey Matveev the page is not loading only on project when you open a project or issue in project when you try to click directly Create or Edit the above screen shorts as shown is showing.

When you right click on those two option and open in new tab its working.

When you try to create a issue from dashboad also is working

The only thing when i'm trying by open a project or when i open an issue is not working

can you please suggest me how to resolve this issue

Thanks,

Kumar

Kumar_ow8zf3 · Answer

Hi @Alexey Matveev I have cleared the pludin chaches from home directory and restated application but still the same thing nothing changed

If i uninstall teh add-on and installed old version add-on if i try that the work i have done with the script runner is gonnabe any effect on it .

or is there any way to resolve this please suggest me

Thanks,

Kumar

Alexey Matveev · Answer

I would try to restart Jira with clearing plugin caches. You can find how to do it here:

https://jira.atlassian.com/browse/JRASERVER-27314