The issue I'm experiencing is that I cannot add users to a custom user picker field. A 'lock' symbol is displayed and when I hover over this it displays 'You do not have permission to browse users'.
I have admin rights in JSD.
Thanks in advance.
Hello,
Kindly check that your user is in a group, which is granted the Browse Users global permission.
You can read more about global permissions here:
https://confluence.atlassian.com/adminjiracloud/managing-global-permissions-776636359.html
Thankyou Alexey.
I belong to the following groups:
- jira-administrators
- jira-servicedesk-users
- jira-software-users
Whilst these 3 group were given permission to Browse Users, I could not perform this action.
However, after I provided the ANYONE group with this permission, I can now browse users.
Great, but I should have been able to browse users based on existing permissions. Any ideas on that?
Thanks for your prompt reply.
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