Hi, community! We've recently upgraded to the Cloud version of Jira Software. We noticed that the Wiki Markup macros (i.e. {norformat} or h3.) don't seem to be working. I've verified the following * The add-on is enabled * All of the the modules are enabled * The fields all have the Renderer set to the Wiki Renderer Typing the macros out just displays plain text. Does anyone have a solution to this or know if this is a known issue? Thanks!

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Wiki Markup Macros Don't Seem to be Working

Nick Lara

Hi, community!

We've recently upgraded to the Cloud version of Jira Software. We noticed that the Wiki Markup macros (i.e. {norformat} or h3.) don't seem to be working. I've verified the following

The add-on is enabled
All of the the modules are enabled
The fields all have the Renderer set to the Wiki Renderer

Typing the macros out just displays plain text. Does anyone have a solution to this or know if this is a known issue?

Thanks!

Accepted answers

Angélica Luz

Hi Nick,

Just for us to better understand and help you with this issue, can you please let us know where the wiki markup is not working?
I've tested and it works on description and comments on a ticket.
Did you use the options on the toolbox?

Screenshot 2018-10-30_16-29-38.png

Regards,
Angélica

All comments

Angélica Luz

Hi Nick,

Screenshot 2018-10-30_16-29-38.png

Regards,
Angélica

Nick Lara

The options on the toolbox do work, but the macros do not.

For example, when editing a description on a story, if I type h3. Section 1, I expect the macro to automatically format the text with the "Heading 3" style. Instead, plaintext remains even after clicking "Save".

Does that make sense?

Nick Lara

@Angélica Luz I've updated the issue title to more accurately depict the issue I'm reporting.

Angélica Luz

Hi Nick,

Thank you for the details.
The new issue view uses markdown formatting now and not wiki markup.
You can find more information here: New Atlassian editor

"The editor in the new issue view uses markdown rather than wiki markup. Right now, if you've added wiki markup in the old editor, we'll render it correctly in the new issue view. As we continue to roll out the new issue view and new editor, wiki markup support will be phased out and eventually removed in favor of markdown"

If you have any other question, please let us know.

Regards,
Angélica

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