Select Epic when creating new issue from a link

Question

Hi all,

We have created an "issue" type (in Jira) called "questions." We use this to enable people to ask questions about a project and then list out all the questions on a Confluence page so we can figure out what folks need to get answers to.

Many of our users are not tech savvy, so they don't fully understand what an Epic is and how they need to select it when creating the Jira ticket. If they don't select the Epic then the new issue isn't linked and doesn't show up in the Confluence table.

Because we have many "projects/epics" under the master project, this is why I need the Epic selected. It filters out the questions on Confluence for just that project. This way I can have other projects on other Confluence tables with the same Question type.

Specifically here is what I have done and I am trying to do.

* Enable hyperlink on a Confluence page (done)
* On click, open Jira issue (done)
* Because it is coming from a specific project page, how do I select/set the "Epic" by default so my users don't have to do it?

If there is a better way to do it I am open and attached are some screenshots of how it looks now.

Gregory Van Den Ham_2hc9n5 · Answer

Take a look at the advanced workflow documentation.  It may help spark some ideas:

https://confluence.atlassian.com/adminjiraserver073/advanced-workflow-configuration-861253591.html#Advancedworkflowconfiguration-optionalpostfunctionsOptionalpostfunctions

When you get into this though, a large number of people have installed Jira Misc Workflow Extensions to extend the functionality here.  In my mind this app is almost essential these days.

https://marketplace.atlassian.com/apps/292/jira-misc-workflow-extensions?hosting=cloud&tab=overview

AJ_7j73g8 · Answer

Thanks for the reply. Want to avoid buying something extra for a simple function.

I also dont understand your second part.

Gregory Van Den Ham_2hc9n5 · Answer

A market place app like Issue Forms may be of help:

https://marketplace.atlassian.com/apps/1215818/issue-forms-for-confluence?hosting=server&tab=overview

Alternatively, if these questions were always coming into one dummy project from confluence, perhaps you could post function them in Jira on the workflow to do something.