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Send email by script runner CLOUD

Eduard Diez

Morning;

I need send a mail in CLOUD, always in CLOUD please.

I need send a mail in the roles group, when I do a action in service desk.

Is possible to send a mail in CLOUD whit groovy? Cause I try to do, and for me is very complicated and Im new in this world.

Thank's

Accepted answers

Neta Elyakim

You can use this :

def resp = post("/rest/api/2/issue/${issueKey}/notify")
        .header("Content-Type", "application/json")
        .body([
subject: 'Mail title',
textBody: "Body",
htmlBody: "<p>Body</p>",
to: [
users: [[
                    name: "username",
                    active: true
                ]]
                groups: [[
name: 'some group'
                ]]
        ]
])
        .asString()

Please note that you can send an email to jira group(groups) or jira user (users), but please note that you can't get the email if you are the sender.

You can see the example in scriptRunner docs-

http://scriptrunner-docs.connect.adaptavist.com/jiracloud/script-listeners.html#_store_subtask_estimates_in_parent_issue_on_issue_events

And another community question regarding this subject (my question)

https://community.atlassian.com/t5/Adaptavist-questions/Notify-rest-with-ScriptRunner-for-Jira-cloud-is-not-working/qaq-p/793509

All comments

Neta Elyakim

You can use this :

def resp = post("/rest/api/2/issue/${issueKey}/notify")
        .header("Content-Type", "application/json")
        .body([
subject: 'Mail title',
textBody: "Body",
htmlBody: "<p>Body</p>",
to: [
users: [[
                    name: "username",
                    active: true
                ]]
                groups: [[
name: 'some group'
                ]]
        ]
])
        .asString()

Please note that you can send an email to jira group(groups) or jira user (users), but please note that you can't get the email if you are the sender.

You can see the example in scriptRunner docs-

http://scriptrunner-docs.connect.adaptavist.com/jiracloud/script-listeners.html#_store_subtask_estimates_in_parent_issue_on_issue_events

And another community question regarding this subject (my question)

https://community.atlassian.com/t5/Adaptavist-questions/Notify-rest-with-ScriptRunner-for-Jira-cloud-is-not-working/qaq-p/793509

Eduard Diez

I'ts great, thank's, for groups it's fantastic, But I don't have problems except that I need put the group with quotation marks 'group', Do you know why?

And for users I have some problems, Can I do another question? .Is possible that some users, don't send the notification? When all users have mail in their profile. My code is this:

def user= currentUsername //if is scaled put current user
logger.info('usuario-->'+user)
//send mail a user
def resp = post("/rest/api/2/issue/${issueKey}/notify")
.header("Content-Type", "application/json")
.body([
subject: 'Tiene asignada como agente de N2 la Issue - '+ issueKey +' como Grupo Nivel 2',
textBody: "Body",
htmlBody: "<p>Se le asigna a "+user+" grupo N2 esta Issue</p>",
to: [
users: [[
name: user, //I have problems in this point, cause don't send when I put user, but if I pur the user like 'admin', it send a mail without problems
active: true
]]
]
])
.asString()
bol = true
logger.info('usuario-->'+user)