LOGIN ISSUES - JUST STARTED

Question

In the last 3 weeks, I have started to recived login messages when trying to login into Jira using IE 11.  No issues with the other browsers FF and Chrome.

message displayed below

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Something has gone wrong

Check that your browser allows third-party cookies and then try again using the button below (without refreshing the page):

Try again

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Michael Coleman · Answer

Allowing third-party cookies is a pretty serious security hole.  When is Atlassian going to fix this?

Suren Raj · Answer

Hi, John.

There are a few specific things which could cause this issue, so allow me to suggest you a possible fix. In case this does not work, could you please reply to the questions below so that I can have a clearer understanding of the extension of this issue?

Could you please confirm that you've added the following websites as trusted sites:

* https://*.atlassian.com
* https://*.atlassian.net
* https://*.jira.com
* https://*.atlassian.io
* https://ajax.googleapis.com
* https://cdnjs.cloudflare.com

You may follow the instructions in the page below for this:

* https://itkb.csulb.edu/display/help/How+to+Add+Trusted+Sites+in+IE%2C+Chrome%2C+and+Firefox

After adding the websites as trusted sites on your browser, please see if you can replicate the issue again.