How can I delete system user

Question

Hello,

I'm working on a Cloud version and I have 2 system users I'd like to delete but it seems to be impossible.

The 2 users are "ScrumP" and "Planning Poker" and seems to be added when we install the "Scrum Poker Confluence Jira Integration" and the "Planning Poker" add-ons.

These 2 add-ons have been uninstalled but the users are still present.

If someone have any idea of how to delete these 2 users or if it is impossible, it would be nice to share with me.

Thanks a lot :)

Moses Thomas_08kyb0 · Answer

@Hervé GEVAUDANI am certain that  you  don't have the system administrator permission( in cloud), you will need this to  remove these user's ,  take a look  at  similar situation  here  Delete system administrators created by addons

Best!

Hervé GEVAUDAN · Answer

@Moses ThomasHi and thanks for your answer.

I can't see any comments from this system user.

Moreover, I have no rights on these users even if I am site admin.

And if I only try to revoke this user from Jira Software, I get this message: "System users product access cannot be removed"

Moses Thomas_08kyb0 · Answer

@Hervé GEVAUDANif user's  have comments on  any  issue(s) then please see this Delete users

Other wise  i  recommend  that  you  deactivate these  user's instead of deleting them, for  the same reason mention in the above link.

Best!