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Remove Application Links

Ronald van der Feer

We're playing around with Jira & Confluence to see what would work for us and we have successfully created the link between Jira & Confluence Cloud versions, but we now want to remove the link as we don't think we'll need it.

How can we remove this integration?

Tnx,

Ronald

Accepted answers

Ronald van der Feer

Having contacted Atlassian support I can report the following answer from them;

I checked your Jira instance and I noticed the only application link in your instance is the confluence link which was created by the system. Unfortunately, the application link created by the system cannot be removed.
However, If you want to cancel your confluence subscription, you can unsubscribe from the Manage Subscription page

All comments

Alexey Matveev

Hello,

Kindly read the following article:

https://confluence.atlassian.com/confkb/alternative-methods-of-deleting-application-links-in-confluence-316637672.html

Manon Soubies-Camy

Hello Ronald,

I guess the status of your application link is System? Then if you click on System, it displays the following message:

This is an internal link to a Cloud server, created automatically by the system. System internal links are read-only and cannot be edited.

I don't think you can do anything on your end, maybe contact Atlassian support to ask them to remove it for you.

Before asking them to remove it, I'd suggest to read this page: Use Jira applications and Confluence together, Jira/Confluence integration is really useful for your users

Hope this helps,

- Manon

Ronald van der Feer

Hi Alexey, thank you for your answer. I did find this article as well but I think this article is not for Cloud, it says at the top in the blue box:

This Knowledge Base article was written specifically for the Atlassian Server platform. Due to the Restricted functions in Atlassian Cloud apps, the contents of this article cannot be applied to Atlassian Cloud applications.

Ronald van der Feer

Having contacted Atlassian support I can report the following answer from them;

I checked your Jira instance and I noticed the only application link in your instance is the confluence link which was created by the system. Unfortunately, the application link created by the system cannot be removed.
However, If you want to cancel your confluence subscription, you can unsubscribe from the Manage Subscription page

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