how can we integrate JIRA Service desk with Jira software?
Is it possible without without use of plugins?
Hi @Shrikant Maheshwari,
Both applications are natively integrated you only need to install both on the same server.
What application you have nowadays?
Cheers,
Adrián.
Install both on the same Jira Core server (or add one to an installation of the other), via Manage Applications. They "integrate" automatically then.
Of course, there's a massive question here though - what do you want from "integration"?
Currently we are using JIRA cloud at one isntance and Jira Service desk at other instance
@Adrián Plaza [DEISER]
We are currently using Cloud version of both JIRA as well as Jira service desk
@Nic Brough -Adaptavist-
Both are the cloud versions.
Hi @Shrikant Maheshwari
You need to put both applications in the same Cloud instance, is this possible for you?
Cheers,Adrián.
Your best option is to shut down one of the instances and enable the application on the other one
If you are talking about Atlassian cloud, don't worry. Atlassian will take care of the integration.
If your question is about a third party cloud service, you'd install JSD along with Jira Software, use the same port during installation and they are integrated automatically. No plugins or applications are required.
While doing JSD installation after Jira Software installation, if you specify different ports for both, they'd be different instances on the same server and hence not integrated.
I hope that helps.
Best,Kris
It looks like you're new here. Sign in or register to get started.
![Photo of Adrián Plaza [DEISER]](https://us.v-cdn.net/6038660/uploads/avatars/65/c2/n65c2755b0637179417445140694137cf.png)
