Disabling Original Admin

Josh Oxendale

Hello,

I need to disable the account of the first user on our Jira Cloud instance, however I'm weary that doing so may cause a negative impact to our instance as the user set everything up.

Myself and one other user have the same admin permissions as the user we intend to remove.

Does anyone know if I should expect an impact?

Many thanks,

Joshua

unknown

Hi @Josh Oxendale,

There should be no negative impact so long as at least one other admin has the same permissions as the original admin you intend to remove.

If the original admin has their details on the billing page, I would update the billing details to an active admin or dept with your organisation.

I have personally removed an original site admin and there was no trace of a negative impact. 

Hope this helps