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How to change default language back to English?

Mitchel Meijer

Hello,

Last week I noticed Jira cloud changed the interface/default language the Dutch/Nederlands. I am Dutch but the Dutch language in Jira is terrible, I want it back to English. Does anyone now where I can change the language back to English? or if this is a Bug, where can I report it.

My settings

Index language is 'Dutch' (Nederlands)
Default language (Standaard taal) is 'Englisch'

Default language.png

Accepted answers

Daniel Eads

**Update 12/13/2019**

Earlier this week, Atlassian accounts began honoring the language preferences set for an entire Atlassian account at:
https://id.atlassian.com/manage-profile/account-preferences
rather than the preferences set individually in Jira and Confluence.

Please visit the link above to set the language preferences for your Atlassian account. Note that due to the way the preferences are implemented across applications, you may see a short delay between updating the language on your Atlassian ID and it taking effect in Jira and Confluence. Thanks!

--------------------------------------

Hey all!

Thank you for the effort you’ve all put into detailing the issue with changing Jira’s language and the steps you’ve taken to get it working. In the last few months we resolved a bug that prevented English from being set in Jira’s preferences if your browser had another language set in its own preferences. After reviewing many of the cases you all described, I believe this issue should be resolved for everyone. Please let me know if you are still encountering trouble setting the language preferences!

Thanks,
Daniel | Atlassian Support

All comments

Belto

As a JIRA Administrator, you can change the default language by clicking the "Edit settings" button on that same page in the screenshot (General Configuration).

See Choosing a default language for instructions.

Mitchel Meijer

Jira has a new feature, that is translating based on your browser settings.

So in Chrome my language was 'Nederlands (Dutch)'.

I changed my browser language setting to English and see there, Jira is in English again!

Daniel Serodio

Thanks, I've been looking for this Choosing the user's default language may be based on the browser settings, but there should be an option to override this in the user's profile.

Torben Ulricht

Yes - thank you.

I have spend so much time trying to find out where to change the language settings for my team. And I totally agree, this shouldn't be automatic, there should be a way to override this.

New User Searching for Puff pillow

How do i change the language please still cant find it

because i cant read it

Mykyta

Hi,

I changed my default language in JIRA to Russian, however everything is still in English.

jose plano

Hi i have something similar.... i have mixed languages .... could you help me how to solve it. All my computer is in english, the only thing is that the time is set in spain... here is an image showing the problem

https://imgur.com/a/bXYQwDJ

Niels van der Marel

you should move the preferred language up to the top, in the chrome language settings. this will change Jira to your preferred language

Alf Nilsson

It's ridiculous that I need to change my browser setting to be able to change language for an application.

Please add a setting so that I manually can change which language I want to use.

DortheMaj

This solved my mixed language issue:

With the following settings, the UI is a mix of portuguese / english, no matter what languages are selected in general or personal settings

General settings:
Default Language: English (United States)
Timezone: Region: Americas / GMT -03 (Sao Paulo)

Personal settings:
Language: English (United States)
Timezone: Region: Americas / GMT -03 (Sao Paulo)

With this other setting, the interface is 100% in english or 100% in portuguese, base on the user personal settings

General settings:
Default Language: English (United States)
Timezone: Region: Americas / GMT -05 (New York) < or any other US timezone

Personal settings:
Language: English (United States) / portuguese (Brazil)
Timezone: Region: Americas / GMT -03 (Sao Paulo)

jose plano

@DortheMaj if u r using Chrome, on advance settings put english on the top of the list, this fixed my issue...

cheers

Jack Sparrow_u1ai4e

Thank you,

my Chrome language was set to English, but I had to reorder "Order languages based on your preference" to make Jira know I prefer English *more* than all other languages

Petr Zapletálek

System Administration/Jira (in left panel)/ in right top corner there is Edit settings

Maxplus Mail

Hi, I also had to change my Chrome browser language setting.

Not very handy that the browser setting wins from the Jira backend setting...

Bengt Ove Sannes

Just signed up to test Jira and I am struggling with this before creating a single issue. Not cool. Not willing to change my browser settings for this.

Michael Vognsen Nielsen

Didn't fix mine - Still shown in Danish (and the translation is horrible).

unknown

@Mitchel Meijer please remove the accepted answer as this still isn't solved actually. Atlassian please change this asap as this is terrible that I cannot even set the default language to English.

Brigitte Van Gerven

Dutch is my native language, but I need to report to the customer in English, so it is very inconvenient that JIRA shows everything in Dutch ! I really think the language setting in JIRA should be independent from the browser settings.

Andrejs_Kaigorodovs

I had the same issue in a different Chromium-based browser (Yandex Browser) and was able to fix the nuisance by installing "Advanced Page Language Switcher" extension and setting my default language in it to English. Now I have Russian as my first language in the browser (which allows translating any content to Russian) and my JIRA is displayed in English.

Timo Haanpää

This setting has no effect. Everything is set to "English", yet Jira is in FInnish and I can't find anything.

Adrian Iftode

Very frustrating, half Romanian, half English and I need English only.

While I'm a Romanian native, I don't want to translate every action on Jira from Romanian to English.

Changing browser settings didn't work, btw.

unknown

Right now you must contact support to do those changes.

Message I get from my settings when I am trying to change the language.

"Temporarily, currently only sysadmin can change indexing language and reindex all documents. Contact Atlassian Support if you need help. "

Jira Jira_1xi83n

It works for me too! Thank you so much I spent like 50 minutes struggling with it.

francebaril

I got some success by changing my time zone too. Still have the French user profile but most of everything else is in English, even the pop ups from the French profile... Obviously, it's not just about getting the right language setup. My timezone however is now 7 hours late!

Daniel Eads

**Update 12/13/2019**

--------------------------------------

Hey all!

Thanks,
Daniel | Atlassian Support

Adrian Iftode

Looks good! Thanks

Marleeen Kluijver

Correct it is still not resolved

Victor Eg Frølund

This makes Jira almost useless to me. It is a horrible trend in UI to assume the language from the browser or OS. Many of the terms used don't really exist in danish and the english terms are always used in speech. Backlog is called backlog and so forth, but for some reason translators insist on inventing words that make no sense and completely undermines the use of the product. Sorry, rant over! Please fix!

Rajas Gujarathi

The problem seems to exists.

My browser says "English" as the language, however, JIRA shows it in some other language. (apparently, I cannot read it to identify the language)

Can someone please help?

Julien MEYER

Same problem here, my default language is set to English but it keeps displaying a different language (Jira and Confluence).

EDIT : The answer of Mitchel below fixed the problem as it was the web browser(Google Chrome) forcing the translation of the interface in a desired language. Changing to english your chrome language fixed it for me.

James Malgieri

If the default language is now based on the default setting for a browser then why does JIRA/Confluence have a default setting. This is a terrible idea.

James Malgieri

Oh boy! A new "language" plugin by proxy

Marleeen Kluijver

Agree

Maimuna Zannar

I need to get back to the English version of language as I can't read Urdu don't understand or speak it. Please help me get back to the English.Thanks.

Robert Los

I concur with the above. Let the Jira setting decide the preferred language and not the browser. Sometimes I work at another location where I cannot change the browser setting.

Bruno_mt0jkr

I want to change from Portuguese to English. I already try to change the configuration but it doesnt work. The website layout is still in Portuguese

Bruno_mt0jkr

Finally solved ... -_-

Nitin_Surana

Is there a url I can access to change the language ?

id.atlassian.com is showing up in a weird language even though the one selected in my browser is English.

Please provide a url to change the language to english.

Michael Laugesen

I found this which look like the same issue:

"have you changed your language preferences in your user profile?

This language setting should be the first one to take effect."

From: https://community.atlassian.com/t5/Confluence-questions/Confluence-language-displays-in-Swedish-no-matter-what-language/qaq-p/1101811

I spent 1 hour to fix it, and even submitted a ticket. It was just a matter of changing my PERSONAL language.

Carlos Felipe Domingues e Oliveira

I'm also having this issue. Language settings are an absolute mess.

When Jira first loads, it's shown in English. Then in a few milliseconds, it switches to Portuguese.
My Jira default language (under System > ...) is set to English.
My browser (Chrome) uses English as its default language.
My Jira profile is shown in English.
My Jira profile default language is set to English.
Confluence was being shown in Portuguese, with a lot of random English stuff. It decided to choose Portuguese as its default language for me. Unlike Jira, changing its default language to English actually did the trick.

I have no idea where Jira gets its language config from. It just decided it's going to be Portuguese and that's it.

Choosing your display language shouldn't be that hard.

Eelke van der Bij

Is there someone at atlassian aware that this is still an issue?

Jakub Sułkowski

I have this issue too, even if it is said to be fixed, my default language is set to english, but still all the ui is in polish

Di Chen

yes. I have the issue.

Sepi Shokri

I am also having this issue. Everything is showing in French (which luckily is a language I speak) but my JIRA is set to English, French is not a language in my browsers list, and my computer is set to English and also does not have French in the langauge list.

Sepi Shokri

Same but with French.

Edgar Garcia_kgxpov

Try checking your settings here https://id.atlassian.com/manage-profile/account-preferences

See https://jira-core.status.atlassian.com/incidents/0nwzfd12sy5j for more info

Alexander Chertovsky

few days ago it started display russian and moreover, its not just display. integrated apps also see some issue boards translated and it does not works.

Erez_v08b5g

This one helped! thanks a bunch. I've no idea why something so simple had to be so complex. Mine became Spanish even though I don't have Spanish installed anywhere. The configuration page showed everything is set to English. So many bug reports and still nothing?

natalia_ch6cpw

I have the same problem! My Chrome is set in English and Jira translates everything to bad Spanish, I can understand those words either...

fercamp

Having a setting in the aplication (default language - Jira) that doesnt do what is expected to do... "to set the default language" seems a a bad UX implementation.

But it is solved since you can go to the main atlassian settings and change the language there, that will replicate to all your atlassian aplications (very strange implementation but that´s how it works).

Luděk Škaroupka

Hi community. I found a solution, that helped in all cases in our company: (OS: Windows, preferred browser: Chrome, Jira Cloud)

1/check in your personal Windows language settings, that you have added also another English language (English US, English UK)

! I think, it is not enough to have the option "English for translations"
If you add the language properly, then you´ll have the possibility to switch the languages by using ALT+Shift, and there is an icon for languages in the right bottom corner of your Windows taskbar

2/ set your personal user account in Atlassian into English

you can find it, if you click on your avatar in the left bottom corner in Jira
I am not sure, how timezone works in this case. I have Berlin/Prague
Global Jira setting are in English

3/ go on any Jira page (e.g. Backlog) and add "&locale=en" at the end of URL

It can take a few seconds/minutes, because of Cloud. And dont forget CTRL+F5.

Hope this helps

Jared_jn4i25

Any updates here? My boards are in Spanish even though I have my language set to English

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