I found that we cannot edit base url. Is that true? or is any way work around.
Correct, it cannot be changed on Cloud.
There is a request open for this, but there is no timeline. Atlassian have not closed it, so they are not saying "no" yet.
This is the request for anybody interested in watching:
https://jira.atlassian.com/browse/CLOUD-7184
And there is also this KB article: https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html
Is there any update on this issue?
I already buy server version and stop using cloud.
All updates on this are on the issue Sam linked to. That's also where you should go to vote if you want to (comments here are not going to help the cause, and +1s are a total waste of time)
This solution is still hosted under the atlassian.net domain. Is there a way to redirect or to have the jira instance to be at jira.mydomain.net?
Last year's answer still applies.
Now it is possible
Please follow this page for further details and instructions on how you can access the feature: https://support.atlassian.com/organization-administration/docs/update-a-product-url/
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