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Any way to strip images in signatures when using the Jira Service Desk email handler?

Aaron Kolysko1

Hi All,

We have a crazy-big PNG in our company's standard e-mail signature that's scaled back by e-mail clients, but that is rendered full-size in JIRA issues when they're opened by the Service Desk e-mail handler.

We've asked our marketing team to back off on the image size - and they should do that anyway - but ideally I'd like to strip the image from teh ticket all together when it's processed by the e-mail handler. Any way to do this with the Service Desk e-mail handler? I don't see the same options as when using the regular JEMH tools. Image name is always the same, and it always follows a specific block of text (social links... which I'd also love to strip).