Change owner in Slack message

Question

I made an automation where each time one person create a task for Integrations team, slack send an automate message with the description. However, the owner of the message is always me even if I do not create the task.

I am wondering how I could modify the automation to send the message correctly, I want that the owner of the task apprears in the message instead of my profile.

The automations works as you can see in the image, however I was not the owner of the task. Thank you in advanced for all your help.

marc -Collabello--Phase Locked- · Accepted Answer

As I understand, you are mentioned because you are the automation owner.  Not sure if you can change that.

Arkadiusz Wroblewski · Accepted Answer

Hi @Liliana Doza

Slack message senders are tied to the account that authorized the connection, not the ticket creator or assignee.

Jira can't dynamically change the sender per issue, so you can either include smart values like {{creator.displayName}} or {{assignee.displayName}} in the message text, or re-authorize the step using a neutral service account (like "Jira Automation").

Best,

Arek🤠