Can Easy Reports Free - Custom Charts app be utilized in the customer portal ?

Question

Can Easy Reports Free - Custom Charts app be utilized in the customer portal instead of view26 Charts & Rpt for Jira Service Mgt Standard  ?

Arkadiusz Wroblewski · Accepted Answer

Hello @David Lehman

Based on the currently published feature set, Easy Reports Free cannot be used as a direct replacement for view26 inside the Jira Service Management customer portal.

Best,

Arek🤠

Anwesha · Accepted Answer

Hi @David Lehman

As @Arkadiusz Wroblewski had mentioned, unfortunately Easy Reports Free - Custom Charts cannot directly replace view26 Charts & Rpt for Jira Service Mgt Standard on the Jira Service Management (JSM) customer portal.

Thanks,
Anwesha