Decent documentation for Questions for Confluence

Question

Good morning everybody.

I'm running some preliminary tests on Questions for Confluence to see if it will suit our organisation, and I'm struggling to find some sort of guide for the application.

The help files I'm directed to use from the app seem to be a bit sparse as well as out of date. Is there a different, up-to-date set, I can be directed to, or is there a primer for the app I can use ?

TIA

Tomislav Tobijas · Answer

I agree. Now, as I haven't used Questions for a while, can you maybe share here a few examples of what exactly seems to be outdated (e.g., a comparison of the current feature/screen vs. the one stated in the docs)?

I'll try to use some Champion channels and try to escalate this 👀

Rhys Gottwald · Answer

I must admit that it is a bit disappointing that this is a chargeable product and documentation is limited, and what documentation exists is out of date.

I'm not sure where that can be escalated to, but it just doesn't seem right.

Rhys Gottwald · Answer

Hi Toby, I did this and someone responded, but there was no mention of updating the documentation. They only tried to answer my questions, which is obviously not ideal.