Hello everyone,
right now there is a lot of inconsistencies between Jira and Confluence Automation. I get that automations were added to Confluence way later, but now they're here for quite some time and I don't feel that there is any movement in that regard.
If you are used to manage automation flows in Jira, it gets really frustrating by some limitations in Confluence:
- No dedicated automation user. All automations are executed by their owner which can lead to confused users ("Why did you edit my page here?" - " I didn't, it was an automation.") and problems for version controlled/audited content.
- You can't easily change a flow actor, nor set it to the person who triggered a rule.
- Less dynamic flows by fewer available smart values and lacking CQL documentation.
- Very few automation actions for Confluence in Jira (no feature parity between the two) means that for automating actions between these two Atlassian tools, Webhooks are often necessary, making flows increasingly complicated to maintain.
- Automation documentation generally is often just written with only Jira in mind, glossing over differences in Confluence Automation.
It would be great if some of these things could be resolved in some time and I know there already are support/suggestion tickets for these issues. In general it feels to me like a "fix, improve and refine what's already there before adding more features that feel incomplete".
As it is now, Jira automations offer a lot of flexibility and feel like an actual admin tool to guide users and enforce company policies. Confluence automations comparably feel like a user focused tool, that tries to avoid too much complexity and rather takes users by their hands.
Is this something other users also feel like? Or are my gripes too harsh? Maybe there is a comment by Atlassian about these issues?
