Cascading Field type on Send customised email

joanna.natial

Hi 

I'm creating an automation sending customised email with cascading field type included on the body of the email. please see below first photo the automation I created.

Created a test project, seem like the return values is not correct, please see second photo of received email.

Please help me if I have missing smart values must include on the automation.

Sebastian Krzewiński

Hi @joanna_natial 

 

To access cascading select data, use the following smart values (replacing customfield_XXXXX with your actual field ID):

• Parent Value: {{issue.customfield_XXXXX.value}}
• Child Value: {{issue.customfield_XXXXX.child.value}}

 

Regards,

Seba