How do I map a custom status to Complete, but keep it in different from Done column?

Question

The problem is following:
sprint items that have custom "On Prod" status are not considered as Completed and sprint metrics are showing these items as "In Progress". I want to map "On Prod" status to Complete. I cannot simply map via Settings -> Layout -> Columns, because they will disappear from the board or mix with tons of items in "Done" status.

Are there any solutions to keep "On Prod" items on board, but still calculate their values (story points) towards the Complete metric?

Vitalii Martyniuk · Answer

Thank you for suggestions, but once I map "On Prod" to the rightmost column "Done", we no longer have this column on scrum board. Thats the case.

Shalini Pradhan · Answer

Hello @Vitalii Martyniuk ,

Good day! Welcome to Atlassian Community :)

You can reorder your board columns so the rightmost column contains both "Done" and "On Prod" statuses, then rename that column to something like "Complete.". Then both status will count in sprint completion metrics.

Ignacio Vera · Answer

Hi @Vitalii Martyniuk

you can actually map more than one status to the same column.

Just drag "On Prod" into it alongside the Done status. Both will live in the same column, and once you change the status category of "On Prod" to Done in the workflow, it will count towards sprint completion as well.