Hi
I am having the same issue as Eion Flynn in this ticket: https://community.atlassian.com/forums/Jira-questions/Service-Management-We-had-some-technical-trouble/qaq-p/2806263
The solution is not provided in that thread. Can anyone help?
I am also on a free version.
I just kept trying and it worked.If you have a disabled instance of jsm on your profile, you would need to log a support request to reactivate it.
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