nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to flag work items that have not been commented since Monday?

Kimberly Cruz_wzjmhy

For a planned Jira email automation, is it possible to identify work items that have not received any comments since Monday of the current week, regardless of other updates? For this use case, an item should be considered “updated” only if a comment was added; changes such as status updates, date changes, or field edits should not count as activity.

Accepted answers

All comments

Sebastian Krzewiński

Hi @Kimberly Cruz

Unfortunately JQL in Jira don't provide any query that you can use to filter comments from some date range

There are some apps like Script runner or JQL Search Extensions that extend JQL capabilities and can help here.

Regards,

Seba

Staffan Redelius

Hi @Kimberly Cruz

You could create a custom field and populate it with the "Last comment date". You can then use a JQL to search for work items that matches the date you want i.e. startOfWeek()

Check out this great article in the forum to see if you can adapt it to your needs:

Display Last comment in Filter - Atlassian Community

I hope this helps!
/Staffan

Bartek Szajkowski _ Orbiscend OU

Dear @Kimberly Cruz

I'm Bartek from Orbiscend OU (ARGON app provider)

If you are open for the third-party app, I would like to recommend JQL ARGON app from Marketplace. JQL ARGON Powerful Search

It is possible using Argon's commented function with not in operator. You can filter issues that have received no comments since a specific date, regardless of any other field changes.

The key insight is using not in commented(...) with a start date set to Monday of the current week — this returns issues where no comment was added since that date, ignoring all other activity like status transitions or field edits.

Example - Basic: issues with no comments since Monday (hardcoded date):

project = "DEV"
AND issue not in commented("project = DEV", "", "2025/04/28", "")

But please note, that the commented function requires a hardcoded date in yyyy/MM/dd format — it doesn't support dynamic expressions like startOfWeek()

Hope my answer will be helpful for you.
Greetings

Bartek from Orbiscend OU

Bill Sheboy

Hi @Kimberly Cruz

Yes, and...to the suggestion from @Staffan Redelius

When you are unable to add the custom field to meet this need, an alternative is to use the smart value to perform the check on the {{issue.comments.last.created}} relative to date / time functions. With this approach, your Scheduled trigger's JQL would cover the possible work items and then use a condition to test the last comment created value.

Kind regards,
Bill

Kimberly Cruz_wzjmhy

Thank you! I actually used this but then turns out Jira will only be able to send the same number of emails per issue per assignee. Meaning 10 issues = 10 emails

Kimberly Cruz_wzjmhy

yeah it's a bummer thanks for your comment!

Kimberly Cruz_wzjmhy

thanks Bill, should I use this in the branch function or just add action = JQL?

Bill Sheboy

Hi @Kimberly Cruz

Without seeing the entire rule for context...my suggestion was to use a Smart Values Condition to check the values after the trigger. The JQL in the trigger would not perform the specific test.

Staffan Redelius

So, somewhat in the right direction.. ;-)

Would it be possible to create a filter based on the custom field and add a filter subscription?

Configure a filter subscription for issues created in the past week | Jira and Jira Service Management | Atlassian Support

Best regards,
/Staffan

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

comment

jira-cloud

automation