Creation of a ticket with a form attached using API

Marika Sara Testa

I've JSM Cloud and I've managed to create a ticket with this API:

POST <a href="https://adevinta-central-playground.atlassian.net/rest/servicedeskapi/request" rel="noopener noreferrer nofollow" target="_blank">https://<my_domain>.atlassian.net/rest/servicedeskapi/request</a>

With this API I could also attach a form and submit it.

Is it possible to do the same using this other type of API?

POST https://<my_domain>.atlassian.net/rest/api/3/issue

For now, I've managed to firstly create the issue and then attaching the form using this API:

POST https://api.atlassian.com/jira/forms/cloud/{cloudId}/issue/{issueIdOrKey}/form

But then, I need to submit the form and I can't do it with these API.

Could someone please help me?

Marc -Devoteam-

Hi @Marika Sara Testa 

Welcome to the community.

No this can't be done, as forms can't be used on creating issues internally in JSM.

They can only be used on creating request via the portal.

So the API endpoints have the same limitations.

To submit a from on an issue (internal), use this API endpoint https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-issue/#api-issue-issueidorkey-form-formid-action-submit-put