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Too many attachments in in Jira tickets - How to bulk delete attachments?

Sheila Glass

I sometimes get Jira tickets that end up with too many attachments - typically caused by repeated email replies from customers that have a bulk of images & links to their online media accounts in their email signature.

I can delete attachments one at a time, but when there are so many, it would be great to be able to bulk delete. Any tips?

Thanks

Sheila

Accepted answers

Ugnius Aušra

Hello @Sheila Glass

You mentioned "Email signature".

So i can share how i managed this in instance.

I'm using this free app - https://atheratech.atlassian.net/jira/marketplace/discover/app/io.aety.mailsignatureremover

Basically, you download these attachments (Signature attachments) and upload to that app, and next time app will remove from attachments.

I also tried similar solution using automations.

So when new work item is created -> By based of File name, you can create condition, that for example it would always delete attachments who have a pattern like - "Signature.001" or "facebook.01" and so on.

Aron Gombas _Midori_

@Sheila Glass

Unfortunately, Jira does not have a built-in bulk delete option for attachments on an issue. Here are your practical options:

1. Jira REST API scripting

This is the most straightforward free approach. You can write a small script that first retrieves all attachments on an issue, then deletes them by ID. The two endpoints you need are:

GET /rest/api/2/issue/{issueKey}?fields=attachment (to list attachments and their IDs)
DELETE /rest/api/2/attachment/{attachmentId} (to delete each one)

A simple loop in Python, PowerShell, or even curl in a bash script can delete dozens of attachments in seconds.

2. Marketplace apps

There are third-party apps like "Bulk Attachment Manager" or "Issue Cleaner for Jira" that add bulk attachment management directly in the Jira UI. Search the Atlassian Marketplace for options.

All comments

Sheila Glass

I don't want to download or delete all - But I'd like to select most and delete with one click.

Attachments....PNG

Ugnius Aušra

Hello @Sheila Glass

You mentioned "Email signature".

So i can share how i managed this in instance.

I'm using this free app - https://atheratech.atlassian.net/jira/marketplace/discover/app/io.aety.mailsignatureremover

Basically, you download these attachments (Signature attachments) and upload to that app, and next time app will remove from attachments.

I also tried similar solution using automations.

Aron Gombas _Midori_

@Sheila Glass

Unfortunately, Jira does not have a built-in bulk delete option for attachments on an issue. Here are your practical options:

1. Jira REST API scripting

This is the most straightforward free approach. You can write a small script that first retrieves all attachments on an issue, then deletes them by ID. The two endpoints you need are:

GET /rest/api/2/issue/{issueKey}?fields=attachment (to list attachments and their IDs)
DELETE /rest/api/2/attachment/{attachmentId} (to delete each one)

A simple loop in Python, PowerShell, or even curl in a bash script can delete dozens of attachments in seconds.

2. Marketplace apps

There are third-party apps like "Bulk Attachment Manager" or "Issue Cleaner for Jira" that add bulk attachment management directly in the Jira UI. Search the Atlassian Marketplace for options.

Sheila Glass

Thanks, Ugnius!

I am going with the JSM - Automation - Rule option you suggested to try to delete those Social Media attachments when/as the email reaches the support ticket.

However, I'm having a bit of trouble with the Regular Expression syntax - I've reached out to Atlassian Support for assistance. Once I get this solved, I'll reply to this thread with the solution.

Here is what I have so far... Image attached.

Thanks

Kind Regards,

Sheila

Ugnius Aušra

So in variable {{social}} i would put value:

{{issue.description.match("https?://(www\.)?(facebook|instagram|linkedin|youtube|twitter|x|tiktok)\.com/\S*")}}

and then in regular expression i would put variable {social}}

Tell me how this goes!

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