Hello I have a problem with Jira and Confluence instance I have 10 users added but I can't activate free plan. Can someone help me ? My account pragmasoft.atlassian.net
Hello Patryk,
Can you go Admin → User management → Product access
Check Jira and Confluence users count, just to be clear if it's really below 10.
Sure no problem
When I try go to confluence or jira page I see
I assume no payment method is added correct? I guess you tried standard trial version of Cloud Jira or confluence and after expiration you didn't added payment method, but wanted to go back to free version.
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