Unable to delete organizations

Question

Hi there,

I currently have Jira and Confluence products on the Free plan, and I would like to remove these products completely from my organization. However, I don’t see any option to deactivate or delete them.

When I go to admin.atlassian.com → Apps → Atlassian apps → Manage apps, it only shows groups. I do not see any option under Billing → Subscriptions to deactivate or remove the products.

Could you please guide me? I have already checked the documentation - no help

Thanks

Shalini Pradhan · Answer

Hi @Monika Rani ,

Good day! Since your query has been addressed here, we will mark this post as answered.

Thank you

Tomislav Tobijas · Answer

Hi @Monika Rani ,

This was answered here. Someone from the support team should reach out shortly to assist with this.

Cheers,
Tobi