automatic summary for a topic in service deskCan I set a custom summary/description per portal topic

Cédric THIENOT

Hi,
In Jira Service Management Help Center, the portal/topic card summary seems to be automatically generated from the first N characters of some text.

Is it possible to define a custom summary per topic/portal (topic by topic), instead of using the default snippet?
If yes, where can I configure it?

Tomislav Tobijas

Hey @Cédric THIENOT ,

Are you referring to topics that are actually group of request forms, KB articles and external resources? So, this: Create and manage topics in a help center 

If so, you can add/update the topic summary and description once you create and start configuring it:

If you're talking about something else, can you please provide a screenshot?

Cheers,
Tobi