Assigning a work item to someone in a Group Picker field.

Question

I have set a Group Picker custom field called Team Assigned so that when that group is selected, only those within that group/team can be chosen as the assignee. I am running into an issue though where people not within the group are showing up in the Assignee field. I have tried changing the Assignable User permission to the groups but that doesn't seem to work either.

Marc -Devoteam- · Accepted Answer

Hi @ckopanon

In the permission scheme what roles, groups, users, others are set as possible options.

You should only retain the default option, for apps and the group(s) you want to use.

If there are multiple groups, all these users can be set as assignee.

See KB article; how-to-assign-issues-to-users-based-on-the-group-selection