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Bulk Edit Error

Jessica Pantle

Hello!

I am attempting to change the status of 15 tickets - but when I try to, I get the following error.

Screenshot 2025-11-14 123604.png

Has anyone else seen this? I have waited a day before trying again, and I am still getting the same error. I have been able to do bulk edits in the past, but don't seem to be able to now.

Thank you!

Accepted answers

Trudy P Claspill

Hello @Jessica Pantle

Welcome to the Atlassian community.

Can you provide the steps you are executing? Bulk changes can be initiated from different locations such as Filters > Search Work Items, and from the All Work tab within a specific project.

At what point in the process are you getting this error?

All comments

Varsha Joshi

Hi @Jessica Pantle

Welcome to the community!

I have never seen this error message before. Did you try clearing your cache and retrying with a fresh browser?

Trudy P Claspill

Hello @Jessica Pantle

Welcome to the Atlassian community.

Can you provide the steps you are executing? Bulk changes can be initiated from different locations such as Filters > Search Work Items, and from the All Work tab within a specific project.

At what point in the process are you getting this error?

Jessica Pantle

Hello!

I am attempting this from "Filters". I select the work items I want, and then attempt to update the status.

Jessica Pantle

I have! My coworkers are also experiencing this.

Trudy P Claspill

Can you list the steps explicitly, please? i.e.

1. Navigate to Filters > Search work items

2. Create a filter to select issues.

3. Click the ... button and select Bulk change work items.

4. ...

And indicate at what point the error message is shown.

Jessica Pantle

Hello Trudy!

I follow the steps you've outlined above - and I see the error when I select "Change Status".

Screenshot 2025-11-14 144722.png

[this is the menu I see once I select multiple tickets]

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