I have a Jira automation that, once a version is released, creates a Confluence Page with the Release date and the issues tagged noteworthy. The issue I'm having here, is that the links don't show up as links no matter what I do. Here's the "page content" section in my `Publish new page in Confluence` action: ## Released on {{version.releaseDate}} ## Noteworthy issues in version {{version.name}} {{#lookupIssues}} {{key}} - {{summary}} {{/}} This is the approach recommended by this Cloud automation support page: https://support.atlassian.com/cloud-automation/docs/use-smart-values-with-rich-text-editing/ I only get the `XX-NNN - Ticket summary here` as plain text, not as a link to the ticket. I also tried the normal Markdown syntax, and it doesn't format it correct (no clickable link, all plaintext)

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Smart values with rich text editing don't show links in confluence

Etienne Prud_homme

I have a Jira automation that, once a version is released, creates a Confluence Page with the Release date and the issues tagged noteworthy.

The issue I'm having here, is that the links don't show up as links no matter what I do.

Here's the "page content" section in my `Publish new page in Confluence` action:

## Released on
{{version.releaseDate}}<br><br>## Noteworthy issues in version {{version.name}}<br>{{#lookupIssues}}<br><a href="{{url}}">{{key}} - {{summary}}</a><br>{{/}}

This is the approach recommended by this Cloud automation support page: https://support.atlassian.com/cloud-automation/docs/use-smart-values-with-rich-text-editing/

I only get the `XX-NNN - Ticket summary here` as plain text, not as a link to the ticket.

I also tried the normal Markdown syntax, and it doesn't format it correct (no clickable link, all plaintext)

Accepted answers

Etienne Prud_homme

For anyone searching for an answer, according to Atlassian support, the correct syntax is the Markdown syntax.

All comments

Bill Sheboy

Hi @Etienne Prud_homme

A single line, smart value expression may be used by wrapping with the double-curly brackets {{ ... }}

However, you want a list of items, and line feeds will "break" the page expression's parsing of the single line, smart values. Please try the Smart values code snippet, inline expressions. To enter that:

type three single, left-quotation marks as ```
the code snippets section will appear, and you may type / copy-and-paste in your expression

Kind regards,
Bill

Etienne Prud_homme

@Bill Sheboy Sorry for the confusion, I forgot to mention, this is all already inside a Smart values code snippet.

The issue is not the smart values not working, the issue is that I can't get links to work AT ALL for confluence formatting.

Thanks for the reply regardless

Bill Sheboy

My mistake, @Etienne Prud_homme -- I should have read your question more clearly!

Yes, I recall there are problems doing this type of linking from Confluence rules to build a page with that action and smart values...perhaps after the latest changes to smart linking. The built-in help / example for this case does not work as described...and I just validated that with several example rules using variations of the HTML linking format and the Atlassian markup syntax: none of them worked for me with a Confluence rule.

If no one else posts a solution soon, I recommend working with your Product Admin to submit a ticket to Atlassian Support. You appear to be on a paid license and should be able to do that here: https://support.atlassian.com/contact/#/

When you hear back from Atlassian, please post what you learn to benefit the community. Thanks!

Etienne Prud_homme

Don't know what I did wrong previously with the Markdown syntax, but after talking to Atlas support, the Markdown syntax is the correct way to have links.

[<text you want the link to have>](<url>)

Etienne Prud_homme

For anyone searching for an answer, according to Atlassian support, the correct syntax is the Markdown syntax.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-cloud

confluence-cloud

smart-value

jira-automation