How to delete attachment on board?

Michelle Flanagan

Hi, I have someone who has access to a board but isn't able to delete attachments from various tickets in it unless she attached them. I thought that if someone has access to a board, they're able to delete attachments from any issues? If this isn't the case, how can I provide her access to be able to delete attachments on issues she didn't create? 

John Funk

Hi Michelle,

Thanks for all of the questions today - there is a lot to learn, so stick with it and keep reaching out!

No, permissions for various things that a user can do are based on the Permission Scheme associated with the Project. Specifically there is a Permission for Attachments. There is also a Permission Helper function when you are on the Permission Scheme which is very helpful. You  can plug in examples there and see if the user has the correct permission.