Summary layout jql with project key

Question

Hi,

I have created a blank service management project.

On the Summary function, I click the work item count on the "Request Type". The JQL shows the error—the JQL appends the project key to the project type field.

Thanks.

Ollie Guan · Accepted Answer

Hi @黃惠婷 ,

Typo or non-existent value, pls use autocomplete, check field values.

Nguyễn Hoàng Trung · Accepted Answer

The type's name is similar to the 'Request Type' field in Jira Service Management. You might need to use JQL to query the 'Request Type' field or its custom field ID (e.g., cf[ID field])

Duc Thang TRAN · Accepted Answer

Hello @黃惠婷

"Type" refers to the issue type — for example, Type = Story, etc.
If you’re looking for the request type, please use "Request Type" instead.