How to filter users manager from jira issues ticket object

Question

Hi Folks

I'm fetching all the tickets details from jira API, in that data I want the field to fetch the manager details of the assign and reporter of the ticket. Any way to get those details.

Trudy P Claspill · Answer

Are you able to manually find information about a user's manager in Jira?

Jira does not natively gather or store information about a user's manager. If you have not customized the app to do that, then you can't get information from Jira that doesn't exist in Jira.

Your company may have done some customizations related to user provisioning to add more information into Atlassian Cloud for users. If that is not your area of expertise, or if you are not an Administrator for your company's Atlassian Cloud Organization, then I suggest that you consult with those individuals to find out if the information you seek is even available.

Anil Reddy Ailloni · Answer

I'm trying to find an API to fetch manager details of users, Actually we are trying to build powerBI dashboard with jira data to provide some insights to customers.

Trudy P Claspill · Answer

From where do you want to fetch that data? Is it stored somewhere in Jira? Is it stored in another system or application?