Else/If in jira project automation is not working as expected

Gaurav Pawaskar

I am using else if and following is the use case. 

I use 2 tags in Parent Jira tagA or tagB. Either of these 2 tags are added to the parent jira (both can not be present at same time.) while creating the issue.

I created automation rule that does

if block 

{{smart values}} condition 

First value {{triggerIssue.labels.distinct()}} 

condition contains 

second value tagA

// Create another issue and link to parent

Else if block 

{{smart values}} condition 

First value {{triggerIssue.labels.distinct()}} 

condition contains 

second value tagB

// Create another issue and link to parent

When I add tagA to parent jira it works correct. 

When I add tabB to parent jira it does not work for elseif part and Audit log says "The following work items did not match the condition: <Parent Jira ID>"

 

Trudy P Claspill

Hello @Gaurav Pawaskar 

Welcome to the Atlassian community.

Can you provide a screen image showing your entire rule?

Can you provide screen images showing all the details of the rule execution audit log entry?

 

The way an If/Else-if block works is that the first condition to match is the only branch that executes. These are either-or types of checks.

If the conditions in the initial IF block are matched, none of the other Else-if blocks will be examined.

If the conditions in the initial IF blocked are not matched, then the following Else-if conditions are examined. If those are matched, then no additional Else-If blocks' conditions will be examined.

 

What is it that you want to accomplish with this automation rule? Describe it in words rather than in code. Example

When I add a value to a Labels field, I want the Labels values to be reviewed and an issue created for each Labels value. However, if the labels field already has values and I add more values, I want issues created only for the new values that I added to the labels field. And I want this rule to be triggered when a new issue is created and when just the Labels field is edited.