nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Workflow rules -> Restrict -> labels broken

Matteo_lyvlse

When i try to create a restrict workflow rule with the "labels" field -> contains either in Edge or Chrome, as soon as i select the label the form gets stuck and pressing add will just open the label list again (tested on multiple Browsers, workflows, transitions and labels).

Screenshot 2025-09-06 105449.png

Accepted answers

All comments

Jehan Bhathena

hi @Matteo

you can submit a bug to Atlassian here https://support.atlassian.com/contact/#/

I've tagged them to this thread too.

Matteo_lyvlse

@Jehan Bhathena i have no way to submit bugs from there, the page only sends me back to self help options.

Jehan Bhathena

ahh you're in the free plan.

Let's wait for someone from Atlassian to respond back here then.

John Funk

Hi Matteo - Welcome to the Atlassian Community!

While you are waiting for Atlassian to respond, because it does appear to be a bug, have you tried the Old Editor for Workflows to add the Condition there?

Matteo_lyvlse

Hello John, how do i use the old editor?

Stephen Sifers

Hello @Matteo

Thanks for reaching out to the Community for your interesting UI issue that is preventing you from moving forward in creating your rule.

I appreciate that you've tested in different browsers, but could you please clear your cache and cookies and retest? I attempted to recreate the issue but was unable to do so. Additionally, please see Common browser-related problems encountered in Atlassian products and apps, as it has some common problems that may be causing your UI issues.

Stephen Sifers

John Funk

While in the new editor at the diagram level, click the 3 dots menu in the upper right. Then select Open workflow in old editor.

Screenshot 2025-07-02 112045.png

Matteo_lyvlse

Hello @Stephen Sifers , i have tested this again on a third browser AND again a 4th time after resetting the cache. Did you manage to set up and finalize a Restrict ->by Label rule? I can make a video if required but i find it pointless unless someone here confirms he has tested it and it's working for them.

Matteo_lyvlse

I don't have the three dots button.

Alex_mpayut

Can confirm that I'm having the same issue using the Rule -> Perform actions -> Update an issue field on any transition. It opens the window below, once a Label is selected, there is no way to actually add the rule as it keeps opening and closing the dropdown/select of the "To include these labels" item. I'm also on a free plan, not sure if this might be an issue only for free plan users.

Matteo_lyvlse

Thank you, i wonder how comes that nobody from the team either aknowledged the problem or at least say that they cannot reproduce. Hope this is not the case for all of the software bugs...

Stephen Sifers

Hey, Y'all, apologies for the delay. I've created a bug for this issue. You may monitor the bug in JRACLOUD-96079

Please click "This affects my team" to report yourself and those affected, and if you choose to watch the issue, select "start watching this issue."

Stephen Sifers

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