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Build custom count query to find the LinkedIssueType=Causes AND issuetype=Fault..

Laxman Magar

I need a query for Build custom count to get the count of the tickets which are linked with type "Causes" and are only of issueType = Fault.. I am interested to count only fault tickets linked as causes to the ticket...

can you please provide the query? is it supported in JIRA?

Accepted answers

All comments

Sushant Verma

Hi @Laxman Magar

Welcome to the community!

Jira’s native JQL does not support filtering by link type directly. To achieve this, you’ll need ScriptRunner and then you can use.

issueFunction in linkedIssuesOf("issueType = Fault", "Causes")

Regards,
Sushant Verma

Lukas Ortner

issueLinkType in ("created by", "Defect") and issuetype = Bug

where

Defect = Name of Link Type
created by = Inward Description (alternatively outward)
You can find these in Jira Admin Settings under "Work item features" -> "Work item linking"

Best,

Lukas

Laxman Magar

Thanks Lucas.. I will try

Laxman Magar

Thanks Sushant.. will this support in build costom count? I tried and results are 0 count which is not correct... can you please check below and suggest

Screenshot 2025-08-20 134504.png

Sushant Verma

@Laxman Magar I think Build Custom Count feature in Jira only supports native JQL. ScriptRunner’s advanced JQL functions are only supported in:

ScriptRunner Enhanced Search
Scripted Fields
Scripted Dashboard Gadgets
ScriptRunner REST API scripts

Regards,
Sushant Verma

Laxman Magar

Tried both but it is still not working.. I think function you mentioned in not available in my JIRA, check the following error message -

JQL error Field 'issuefunction' does not exist or you do not have permission to view it.

Cristiano Alves -Appfire-

hello @Laxman Magar

I'm Cristiano, with the Appfire team here.

This is not possible directly with native jira.
If you're open to using third part apps, the software our team works on, JQL Search Extension for Jira will easily help you with that.

With the following query:

issue in linkedIssuesOfQuery("type=Fault", "Causes")

You're also able to save this query as a filter and use it outside the app.

If you need any help setting this up, feel free to contact our support team.

Regards,

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