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Jira work items are full, but only 587 work items available

admin_fq1gkl

Screenshot 2025-08-15 114108.png Any thoughts why this is happening ? Is this some sort of glitch from Jira ? or is my backlog really full ?

Accepted answers

Mohanraj Thangamuthu

Hello, Good day. Do you have many sub-task work items?

All comments

Mohanraj Thangamuthu

Hello, Good day. Do you have many sub-task work items?

admin_fq1gkl

Yes there's alot of sub tasks created by our automations. But These numbers dont relate to Jira's warning message at all.
Screenshot 2025-08-15 120920.png

Mohanraj Thangamuthu

Sub-task will be counted in the backlog as well. Please run the following REST API call to get the exact count on the board.

GET /rest/agile/1.0/board/{boardId}/issue

admin_fq1gkl

I deleted like 300 of those sub-tasks, but the count shown in the warning didnt change. How do I run the API call? Im not sure. Thanks for your assistance

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