Is the new UI/UX hard to navigate for other teams? - Time in Jira wasted looking for things

Question

Is the new UI/UX hard to navigate for other teams?

- Time in Jira wasted looking for things

When you have to manage this and do not spend all day in Jira . It is time wasted trying to find simple things

Overall, exasperating UI/UX transition

For developers not pleasant transition

For "Admins" not in there all day or every day.   Painful changes if you have to manage a team and do not have time to surf around. Then needing to get in and out quickly... ugh.

Maybe there is a transition experience that is not a complete roll back to the old UI.

1) Developers - lots of complaints

2) Admin users with  intermittent time spent in the App.  I have gone to now  relying  on email and Slack links to tasks. Painful.

The worst part is this the help bar on the right side. Long verbose explanations.  Where is the  .. Keep it Simple ..logic

Feeling pain in Cambridge

Ugh

Walter Buggenhout · Answer

On an additional note; I am quite sure you have seen these pages, but if not - I do recommend reviewing the navigation resources available to help you 'navigating the navigation'.

As the pessimist would say: if you need so many resources to explain how the new navigation works, then you might wonder how complex things have been made. The optimist would probably say: hey, look at all the information they made available for you to make the change quickly!

And the realist likely is along these lines: Atlassian is probably aware that they are implementing some serious changes here that will definitely impact their large user base. They probably have good reasons to do so and - thankfully - they have provided a lot of information to help us all adopt & adapt.

Walter Buggenhout · Answer

High @Greg Kelleher and welcome to the Community!

As a long time admin and consultant having to navigate across many sites, projects, settings and so on ... I do feel your pain.

For the average user working in Jira, I have picked up feedback here and there that there are positives to the new UI as well. Mainly the ability to hide views and navigation options that are not being used. Most users do not work in many different projects (soon to be) spaces. Those combined can make the experience somewhat digestible for - again - the average user.

I also think that an attempt to unify the navigation across all platform apps is an underlying driver we do not see yet delivering its full return (as the boundaries between the different products apps are just starting to fade into the actual System of Work.

But - agreed - we're all in the middle of a massive era of change to the products we've been using and loving for a very long time. And especially folks who are deeply in them have the most muscle memory and things to un-learn as a result of this all.

I can recommend to provide feedback about the navigation through the in product feedback option. As it is literally there in the bottom left corner, that is an indicator that Atlassian is aware that there are pain points to be addressed with this change:

☝️

Hope this helps!