Cannot login into my jira account. Browser gets stuck in a redirect loop.

Question

I have an issue with my jira account login. Browser gets stuck in a redirect loop and login never succeded. Clearing cookies and cache did not help.

Marius-Florin Cristian · Answer

still not working. I tried safari, and brave. no extensions. no shields.

Confluence is working. the problem is just with Jira. A redirect loop of death.

I have also tried via the iOS Jira Cloud app, and the error message is something of 403 Forbidden, I assume I do not have permissions.

Anyway, an infinite Redirect Loop is still a problem.

Calvin · Answer

Some things that might help:

* Try another browser incase its a browser bug of some sort
* If you have any VPNs or work VPN they might be interacting with it (we had this problem once)
* Check if you have any extensions or addons that may be affecting it
* See if other users are having the same issue?