I'm trying to use Rovo to scale triage operations 24x7 using Jira automation. However, I'm running into a confusing problem, where despite instructions clearly asking Rovo to return a one-word response, Rovo gives a verbose paragraph instead.
Here's the current prompt, given to Atlassian's OOTB Service Triage agent.
Analyze the description of {{issue.url}}, and assess the priority of the task against what's documented in https://xxxxx for priority levels.
Based on the defined priority levels, format your response as a single word: "Highest", "High", "Medium", "Low", or "Unprioritized".
When a work item is created, instead of giving me "Medium" as a response, Rovo gives me this massive paragraph.
The suggested priority for the task is Medium. This was determined by analyzing the task description and comparing it to the documented priority levels, which indicate that this is a routine task that does not materially affect workflows and can wait up to two weeks.
Can anyone help me force Rovo to return just a single word every time in my Jira automation?
