Create Tasks Based on Checkbox Field Selections via Manual Trigger in Jira Automation

Stefan Froehlich

Hi everyone,

I'm working on a Jira Service Management request form that includes a checkbox custom field (e.g., "Access Needed") where users can select multiple options like:

• VPN Access

• Email Account

• CRM Access
  ...etc.

What I'd like to achieve is the following:

When a manual automation rule is triggered on the issue (e.g., by an agent), Jira should create separate tasks for each selected checkbox option. Ideally, each task would have a summary like Provision Access: VPN Access, based on the checkbox values and routed to a different support team (using a "select" custom field in the same project).

 

Has anyone done something similar or could point me in the right direction for setting this up in Jira Automation?

Thanks in advance!
Stefan

Marc -Devoteam-

Hi @Stefan Froehlich 

You ned to use a branch using a smart value.

smart value to use {{issue.<custom-field-name>.value}}, then the action to create a sub task in the branch.

Example: