Jira Automation: Insert link as Smart Card in Paragraph custom field?

Frederik Rust

 

Hi everyone,
I'm trying to automatically insert a Smart Link (in smart card format) into a paragraph custom field using Jira Automation.

When I use {{triggerIssue.key}}, it generates a smart inline link, which I can manually convert to a smart card by changing the display type in the UI. However, I'd like this to happen automatically as part of the automation rule.

I came across this Atlassian KB article, but that approach doesn't seem to work when injecting the value through automation like this:

 

 [https://my-instance.atlassian.net/browse/{{triggerIssue.key}}|smart-card]

 

I’ve tried several formatting variations, but none of them result in the desired rendering.

👉 So, is there any way to automatically render a URL as a Smart Card using Jira Automation?

Thanks in advance for your help!

Bill Sheboy

Hi @Frederik Rust -- Welcome to the Atlassian Community!

First, there is a smart value attribute you may want to use instead of building the URL directly: {{triggerIssue.url}}

Next, I believe you need to repeat the URL for this format:

[{{triggerIssue.url}}|{{triggerIssue.url}}|smart-card]

 

Kind regards,
Bill