Can't link Figma design - "Design not found" issue

Question

Hi,

I cannot add a design file to a Jira ticket. I click "Add > Design" and paste a Figma link to the "Designs" field. When I click "Link" button, I get "Design not found" message.

I tried it with different Figma links and different tickets.

I'd appreciate if anyone can help me with this.

Thanks.

Kurtis Dane · Answer

I am also having this issue! It's been several months.

Olgu Saglik · Answer

@Lina Durell @Georgia Heeler I've tried several ways to make it work, but haven't found a solution yet.

Georgia Heeler · Answer

I've also been having this issue for like 5 months now, no solution.

https://community.atlassian.com/forums/App-Central-questions/Unable-to-link-Figma-designs-Design-not-found-error/qaq-p/3188735