Get Value from JIRA Forms as linked to Custom Fields

Aldi Meilana

Hi,

 

I create jira forms and linked to Custom Fields, the fields name is Request Category.

 

How can I use that value for Automation for Condition Fileds, I already try but not happens (in condition like not match)? 


My automation: 

Issue Transtation to: Waiting For Support

Then Request Category is Share Files

Then Set Assignee is XXXX

 

I already try to use Log Action for that custom fields (Request Category), the results is null (not get a value, in this condition the fields already filled in the form of ticket)

Fazila Ashraf

Hi @Aldi Meilana 

What was the exact content you passed to the 'Log action' component?

What type of field is 'Request Category'?