Trying to reopen a form using automation getting 404

Rosana Casilli

Hello All!! 

 

Some months ago (March to be exactly) I have created an automation that reopens a form when certain condition is met.

It worked since then until today that it failed with this error:

I do not know which is the problem the actor of this rule is correct and has the permissions 

here the screenshots of my rule

I double check the apitoken to be enabled and that it is encoded (email:apitoken)

but still getting this error that, again, it was working til today. 

 

Thanks in advance,

Ro

 

Piyush Annadate _ACE Pune_

Hello @Rosana Casilli ,
Can you confirm that token created from account is valid?
It may be an issue related as below:
- The account which created token may not have license or active anymore?
- The token may be expired (Atlassian rolled out - any API created does have max 1 year of expiration date)