Can't bulk upload issues, tasks, etc

Question

I've exported an Excel CSV file from my Project and uploaded additional issue / task line items in the same format. I re-upload this file and it errors out. I've tried this a million different ways, utilizing chatGPT, etc but nothing is working. What is wrong with the file? Or rather, why is this so difficult?!

SilkeS · Answer

Hey @Michael Yaroshefsky - Visor for Jira

If you're part of a Marketplace App team, we would like to ask you to follow the steps outlined  here  to get an 'Atlassian Partner' lozenge for your profile! Cheers!

Prachi Bolar · Answer

Hello,

Welcome to community :)

Kindly let us know the error you face while importing the file to jira

Please let us know the steps you followed as well for the same

Thank you,

Prachi

Michael Yaroshefsky - Visor for Jira · Answer

Hey @Alyssa Restauro and welcome to the Atlassian Community.

Are you able to provide some info on the kind of error you're seeing (code, or message?) as it could be a lot of different causes, so narrowing it down would be helpful to troubleshoot with you.

I'll also take the chance to shamelessly plug our app Visor, which has a bi-directional integration with Jira (and a CSV import), and gives people a better way to view their data in a spreadsheet format, update it, and push it back into Jira.

Of course you can also use Visor to paste in your data from a CSV, ensure it's structured correctly and then push it into Jira too. Visor gives you a way to bulk upload, update, and share your Jira issues, plus a lot more too.

Here's our listing on the Atlassian Marketplace - you can try us for free:

https://marketplace.atlassian.com/apps/1226209/visor-spreadsheet-gantt-chart-for-jira-with-excel-export?tab=overview&hosting=cloud